Splash.com.cy is pleased to provide an enhanced International shopping experience for our customers in over 100 countries worldwide!
Splash.com.cy does not deliver to P.O. Boxes.
We ship worldwide via DHL Express and in Russia via EMS Datapost. (Link)
Shipping is calculated at the checkout.
Most of Europe and USA: delivery within .3-5 days*
Rest of the world: delivery within 4-7 days*
Russia: delivery within 5-7 days*
Please note we cannot carry out international deliveries on Saturdays, Cyprus public holidays or at specific times of the day.
To protect our customers from fraudulent credit card use, all orders are subject to security screening and if any irregularities are found, the order may not be processed.
Deliveries outside Cyprus are subject to customs, legal, regulatory and certain practical restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from us.
Please ensure that you enter the correct international delivery address and postcode. If the address is entered incorrectly or if customs duties or formal customs entry are required, the delivery may be delayed. We are unable to offer you any assistance if either issue arises.
Please note that many countries have import restrictions on certain products or materials. You are responsible for checking with the local customs authorities before placing an order for international delivery. We are unable to offer you any assistance in this regard.
You are responsible for assuring that the product can be lawfully imported to the destination country.
When ordering from us, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
Your parcel will be delivered to you at the place of delivery indicated by you. DHL agents will come in and try 3 times to deliver your order. If these 3 attempts prove to be unsuccessful, the DHL agents will try and contact you by telephone or by mail. If you fail to reply within 48 hours, your order will be automatically returned to the sender.
Splash.com is entitled to charge the Customer a fee of €15 if the package is not retrieved.
You will find the tracking number for your parcel on your ‘ MY ACCOUNT ‘ when we ship the item.
You can use this number to track your parcel directly with the courier.
If you have any queries, please contact our customer services team by using the Contact Us Form.